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Wednesday, April 15, 2009

Boycott Best Buy


K - Best Buy sucks. Truly.

The place is full of money-grubbing liars and scoundrels. Workin' their angles. Deceiving the technically impaired and computerally (I know I'm making up words) naive, luring us into their web, gaining our trust and then tricking us into buying their CRAP!

I am not over-reacting. And I take no, I repeat NO - NONE - ZERO, responsibility in the following narrative. Bam.


Once upon a time a nice 2 year old desk top computer stopped working. It's owners were so sad. They took the computer to Best Buy - to the all p0werful Geek Squad, the one place they thought could solve any computery problem. The powers at the techno Mecca told them, after thorough examination, that the computer was gone - beyond salvation, and that they should say their good-byes. Astonished, the owners pressed the geeks - could she really be dead after such a short life? Is there nothing more we can do? Not even a transplant? No hope left, they said. She outlived her life expectancy, they said, and it was over.


Devastated, they consented to a harvesting of viable parts (pictures, music, etc.) and shopped reluctantly for a replacement. After a couple of days, a choice was made - a Macbook purchased. They took the notebook home and began the transition from the HP to the MAC. Bumpy, but worth the effort (we love it, but THAT'S BESIDE THE POINT I'M MAKING HERE). Yet, they still couldn't believe their desktop dead. (And they were really frustrated that the lame-o's at Best Buy only transferred the sample pictures instead of all the jpg and photo format files that they said they would and got paid mucho dinero to do.) So they sought to resurrect their machine by alternative methods, old school style.


A little voo doo? No. A mom and pop computer shop. Genius - they should have gone to the small business first. They showed their deceased comp to the man and a miracle occured. He told them it was only a fan that needed to be replaced. "Best Buy told you that it couldn't be fixed? HMMMMM." That's odd, considering they sell hundreds of NEW computers. NOT!


45 minutes and $36 later she was a-purrin' again. And the moral of the story is:


1. Best Buy sucks. I said it again. The Geek Squad is full of legit geeks, not the kind that are suddenly cool because they possess skills that those of us born before 1980 have to work for.


2. Never have a wagon dealer serve as your wagon repair man. You know what I mean. The agenda is too clear. They got new, so why fix old? Why not tell the lady that it's OVAH for the computey and she needs a brand new one? Dang, Gina - that's smart! I feel dumb.

3 comments:

Jessie Brown said...

TOTALLY AGREE.
This is not the first story like this I've heard nor will be the last.
They do really suck.
I know, personally, 6 people who will not shop at best buy ever, even if it is the last store on earth.

Beth said...

What a scam! I support your boycott! btw do you know that if you take your old computer to the mac store with you macbook that they will transfer all of the files for you for free? It might be beside the point now.

Anonymous said...

I agree. The Geek Squad both sucks and blows. So sorry for you guys.